Terms and Conditions

The usage of the goods and services offered by CC Global is subject to these terms and conditions. You acknowledge and agree to these terms and conditions in full for using our products and services. You are not permitted to use our products or services if you disagree with any portion of these terms and conditions.

Goods and Services

Cue tips and accessories are among the cuesports goods available from CC Global. These items are intended for use in cuesports such as pool and snooker.

Placing an Order and Making a Payment

Orders placed with approved distributors or via our website are subject to availability and acceptance. Prices do not include any taxes or shipping expenses; they are as listed on the website or as negotiated with distributors.

  • For international shipping via UPS, prices may vary based on your country.
  • Free shipping is available for all UK and international orders over £200.
  • Each order undergoes verification by two members of the CC team.
  • Our checkout process is secure and powered by PayPal.
  • To inquire about becoming a CC Global stockist, please contact us via email at info@centurycues.com.

Delivery

Our goal is to deliver the products by the scheduled date. However, delivery schedules can change based on your location and other uncontrollable variables. We aren’t usually the ones who handle any shipping carrier delays that occur. Upon dispatch, you will get an email confirming your order details and providing a unique tracking code. Should any delays arise, we will promptly notify you via email.

Returns and Refunds

Products can be returned by customers for a complete refund as long as they are in their original packing and condition within 30 days after delivery. The buyer is responsible for covering the cost of return shipping, except in cases where an error was made on our part.

Personal Data Collection and Usage

Comments
In order to assist with spam identification, we gather information from visitors who leave comments on our website, including the IP address, browser user agent string, and data shown in the comments form.

The Gravatar service may use an anonymized string generated from your email address to determine whether you are using it. You can find the Gravatar service privacy policy at this link: https://automattic.com/privacy/.

Your profile photograph will be displayed to the public along with your comment once it has been approved.

Media
Please ensure that no embedded location data (EXIF GPS) is present in any photographs you post to the website. Visitors to website can download and extract location data from photos hosted on the site.

Contact Forms
Contact form submissions result in the retention of information for customer support purposes; nevertheless, without express authorisation, this information is never used for marketing.

Cookies
You can opt to save your email, name and website using cookies when commenting for convenience. These cookies last a year. Upon logging in, cookies save screen preferences and login details; screen settings last a year, while login cookies expire in two days, or two weeks with “Remember Me” selected.

Embedded Content
Embedded content on our site (videos, images, articles) functions like content directly visited, allowing third-party websites to collect data, use cookies, and track interactions, particularly when logged into their services.

Analytics
We may use analytics services to collect and analyse data to improve our services and user experience.

Who We Share Your Data With

The privacy and security of your personal information are our top priorities. We never disclose your information without permission unless it is with dependable third parties who are required for the proper functioning of our website, business dealings, or user support and who are covered by confidentiality agreements.

How Much Time Do We Keep Your Data?

If you leave a comment, both the comment and its metadata will be retained indefinitely. This eliminates the need for moderation delays and allows us to automatically identify and accept follow-up comments. We keep the personal data entered by registered users in their user profiles. All of your personal information is viewable, editable, and deletable at any time—the only thing that cannot be changed is your username.

Your Rights: With the exception of essential retention purposes, you have the right to request a copy of your personal data or its deletion.

Where We Send Your Data: Spam is identified in visitor comments. By utilising third-party services, our website ensures safe, legal, and compliant international data transfer.

Modifications to the Terms and Conditions

These terms and conditions are subject to change at any time without CC Global’s previous notification. Your continued use of our goods and services following such modifications is your agreement to the revised terms and conditions.

Get in touch with us

Please contact us at info@centurycues.com with any issues you may have regarding our terms and conditions.